SHIPPING + RETURNS

SHIPPING

For shopping on our private website we offer discounted pricing on all our items. We take pride in the way we pack, not only to protect our products but by using all recyclable materials. All paper, card board, foam, and bubble wrap can be recycled. If you get peanuts these are compostable. We encourage customers to reuse and recycle whenever is conveient for them. We include insurance coverage for all products shipped.

CREATION AND SHIPPING TIMELINES

For all types of boxes (watch boxes, collectors boxes, jewelry boxes, tea boxes), please allow for 2 weeks processing time, plus regular shipping time.
For all artwork (mountains, ornaments, etc), please allow for 2-4 weeks processing time, plus regular shipping time.

RETURNS

We do not accept returns, in any capacity. These policies are in place as we create highly customized one of a kind pieces. No two are alike.

INTERNATIONAL SHIPPING

YES, WE SHIP WORLDWIDE!! Just send me an email with the product you are wanting and your address, and I’ll get you a personal shipping quote, if one isn’t coming up for you in the cart.

DAMAGED PRODUCTS

If a box has been damaged during transit, don't worry!!! Please take photos of: both the shipping box and the items inside. Please send these images and keep everything until a claim has been processed. A new box gets started for you as soon as the claim is submitted. We know shipping can be stressful, we try to take the stress out of it :)

REVIEWS

If you aren’t sure, you can head over to our other shop where we have been in business for 5 years and have over 1400 5 star reviews :)